Howard Schultz wants Starbucks to fix its American business | CNN Business

"The stores require a maniacal focus on the customer experience, through the eyes of a merchant. The answer does not lie in data, but in the stores," former Starbucks CEO Howard Schultz wrote in a post on LinkedIn.

           

https://www.facebook.com/cnn/posts/825335182792468

My best advice to him would be to have all employees and customers be able to reach out and vent on a hotline, or give feedback. Accumulate all data on what they are saying. Then most importantly, have the manager in charge of each store be the One who truly cares for the success of the store, and if they dont as much as you wish they would. Find a way to make them care, being it kind gestures, encouraging calls, and definitely a bonus based on annual sales that they are aware of. This is what they need to do, and I am an expert in this field. He is also right, the answer does not lie in data, but awareness of what is common and going on is important to know.


Matthew Griffin got to meet him once after winning a competition....

It was a great experience. We walked the malm my current stores were in and talked about thoughts on how malls as we knew them were dying...

To think that was 17 years ago.

The business went far away from his earlier vision. It's not the company of his book "Pour Your Heart Into It".. and I do not believe the vision he wrote about in "Onward" which was published the same year I met him... The same year the first iPhone was released.

They used to under his guidance staunchly believe in not advertising... Word of mouth, a quality product, an amazing I store experience providing people with a "3rd place" - a place outside their own homes and work that felt like theirs - that sort of connection and comfort. And "respecting the bean"..

That all began to change right around the time I left. I literally used the word "swill" to describe one of their new "instant coffee" lines in my resignation letter.

I've much wondered what he thought about it all and the over commercialization model the company took on in years since.

Well... Now I know.. thanks for sharing :)


Israel may not own big brands but most of the companies stand with Israel, Israelite agenda, pro USA. Business lobby is completely controlled by Zionist Jews if not owned.
It doesn't matter who makes what, what matters is who stands with whom at the time of conflict or war.
All big companies want to keep making money so they have to follow new world order of capitalism.
World is going to face big war when we shall have to rely on local manufactured products rather international. Every worst situation is the best opportunity to get aligned with nature and return to organic life, real business, local manufacturing of daily used products


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Can your employees afford to buy three cups of coffee per day while at work assuming no discount? How much is their monthly bill? What is $20 per day x 30 days? Can your employees afford a monthly beverage bill of $500 for just coffee? If the rich get any richer, will you gain customers or lose customers? The middle and upper middle class got taken to the cleaners in 2020, the only people with wealth for the top 1% to take, so right there is why your business is failing, the middle class losing too much.

It is maybe 30% of your customers have to reuse their old Starbucks cups with cheap coffee so all their friends think they are still cool, CNN. I think the real deal is you fooled the masses glamorizing a cheap beverage and spoiled investors will low overhead raking in the cash for decades that it is finally leveling out where it should be.

How much did it cost your company to make one employee 150 cups of coffee for one month worth a min of $500 menu price? Let me guess, $30 between labor and material costs??


In 2003, I went into emergency preterm labor with twins. My husband was a GM at Starbucks at the time. We had just crossed paths with his DM a few days prior to my going into labor and he assured us we shouldn’t worry when the babies were born (“I will cover your shifts if I have to do it myself - do not worry about a thing!”). Lo and behold, our twins were born on a Wednesday and my husband was due at work the next day. He never received any time off - not. one. day. When my husband formally filed a complaint about his district manager, he was terminated. We tried to fight it, we paid a lawyer, we were told we should fly to Seattle and meet with Howard Schultz - all to no avail. Meanwhile, we were new parents to twins, we were exhausted, and our pennies were all accounted for! It literally makes me seethe with anger when I see articles that paint Starbucks in a positive light, or they’re touted as family friendly, or there is some PR spin that takes the focus away from the true nature of the beast. Have I been to Starbucks since 2003? Yep - on my birthday when my drink is free. My twins are now 21. And I thank heavens every day that my husband lost that job, as he learned, grew, and expanded his horizons so much more than we knew two decades ago. But, the anger and resentment over being a new mom of twins, healing from a c-section alone, and trying to navigate life with two babies because my husband wasn’t permitted one day - let alone one week - to be home with us?! It is still absolutely unforgivable.


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WHEN Pak make join USA?,

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https://en.wikipedia.org/...the_British_Raj
== TATA, AMBANI etc BIZ TO CEO Field they Make christian Muslim Create? sale in Muslim christian country?
PROPHET MOSES OR GOD of ABRAHAM ORDERS RESPECTED FOR CHRISTIAN give or not?
= in west modern church go said backward bollywood modern poja ok ?

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ask all Muslim Jew christian way gives ask God like Muslim ask said take ISTAKRA =
>>40 Lakh cows meat per day min 100 max 170 year, buy from Europe-rus when Isreal peace then able 1k to 7k, more detail i give= TEST Govt & European tourist all do EXAMPLE first time any guest Prophet Abraham give free launch
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